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  1. Connectedly Question
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       #1  

    Gear 2 Notification Issue with Whatsapp

    Hello,

    Recently I've been having issues with the notifications on the Gear 2 with Whatsapp+

    I had my groups inside the app set to Mute and to not recieve notifications, it worked perfectly until one of the recent updates, which one, I'm not sure.

    What happens now is the following:
    Whenever I have no group messages I receive notifications from regular chats perfectly displaying who sent the message and the preview of the message BUT .....
    Whenever I have unread group notifications (of which I have removed from pushing beyond the app) and a regular message is sent, the gear 2 pops up notification from the GROUP which is muted and notifications turned off.

    Its annoying because I have to check who sent the message due to the fact that somehow the group notifications take priority in the preview of the message even though they are turned off..

    Its really specific issue and hard to explain, I've searched forums and what not and I've yet to find anyone with this issue. Ive tried reinstalling gear software, resetting to factory settings, turning on/off notifications, installing regular Whatsapp to no avail.

    I can't see the message from my contact whenever I have unseen group messages. very friggin frustrating....

    Anyone know what causes this issue? Any help would be appreciated.
  2. MattKerwin's Avatar
    Ambassador

    Posts
    1,825 Posts
    #2  
    interesting...

    might want to try uninstalling and then re-install the app, see if that helps!

    let us know!
  3. Gunther Guerra's Avatar
    Junior Member

    Posts
    1 Posts
    #3  
    I've tried uninstalling the Whatsapp, the Gear software, hard reset on both, factory reset on gear to no avail.

    Maybe its an issue that will be worked out later. Hope so.
  4. MattKerwin's Avatar
    Ambassador

    Posts
    1,825 Posts
    #4  
    ah sorry to hear that...maybe e-mail customer support to see if they can give you any answers...

    i used to use 3rd party messenger apps but always experienced little glitches / disconnects like that so have made the change to hangouts and love it...

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