1. booziebrooks's Avatar
    Hey everyone! I'm new and am having some serious issues!

    I bought my mom a Jawbone UP2 for Christmas but it didn't work. It only registered and showed on her iPhone while the band was on the charger.

    I thought it was just a random fault so I got ahold of the company I bought it from and they sent me another one free of charge.

    <link removed by mod>

    Got the second band. SAME THING!
    It even had a firmware update and everything.

    The band wouldn't light up unless it was charging.

    So I called the company once again and they sent a THIRD one to me. I got it today and it's doing the same thing.

    I've looked online, I've tried calling Jawbone and that is a joke. There was zero help. The phone number was a dead line. Then turned into a "we are busy" and hangs up on me. Even an online question has been useless. It's been since Christmas and no response.

    So here I am, on the forums seeking someone with more knowledge then me.

    If anyone can help me I would appreciate that a lot!

    Thank you
    Last edited by HelloNNNewman; 01-21-2017 at 11:31 AM. Reason: removed possible spam link
    01-19-2017 10:25 PM
  2. Pim Leenheer's Avatar
    Sorry to say that probably all UP2 users are having the same problem after the last firmware upgrade. No solution offered, No support, what a mess ....
    02-10-2017 04:21 AM

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