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  1. booziebrooks's Avatar
    Junior Member

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       #1  

    Jawbone UP2 Issues

    Hey everyone! I'm new and am having some serious issues!

    I bought my mom a Jawbone UP2 for Christmas but it didn't work. It only registered and showed on her iPhone while the band was on the charger.

    I thought it was just a random fault so I got ahold of the company I bought it from and they sent me another one free of charge.

    <link removed by mod>

    Got the second band. SAME THING!
    It even had a firmware update and everything.

    The band wouldn't light up unless it was charging.

    So I called the company once again and they sent a THIRD one to me. I got it today and it's doing the same thing.

    I've looked online, I've tried calling Jawbone and that is a joke. There was zero help. The phone number was a dead line. Then turned into a "we are busy" and hangs up on me. Even an online question has been useless. It's been since Christmas and no response.

    So here I am, on the forums seeking someone with more knowledge then me.

    If anyone can help me I would appreciate that a lot!

    Thank you
    Last edited by HelloNNNewman; 01-21-2017 at 12:31 PM. Reason: removed possible spam link
  2. Pim Leenheer's Avatar
    Junior Member

    Posts
    1 Posts
    #2  

    Hundreds of users have the same problem

    Sorry to say that probably all UP2 users are having the same problem after the last firmware upgrade. No solution offered, No support, what a mess ....

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